Multi-unit director, franchisee and hospitality entrepreneur. Leading Subway franchise operations across Kent and Surrey, while bringing a new independent café — Bite & Brew Co — to Dartford.
Established franchise operations and a new café venture, brought together by a practical approach to hospitality and customer experience.
Multi-Unit Director of Operations / Franchisee, overseeing franchise operations across Kent and Surrey. Focused on operational standards, teams and the customer experience.
Recently launched in Dartford, Bite & Brew Co is a café concept built around good coffee, approachable hospitality and a welcoming customer experience.
Rafiul’s experience spans food service, hotels, recruitment and franchise operations. His career has developed from frontline and supervisory roles into store management, hotel general management and senior operational responsibility.
Alongside established franchise operations, Bite & Brew Co represents a continued interest in hospitality entrepreneurship and creating customer-facing businesses with their own identity.
Day-to-day management, clear standards and consistent execution across service environments.
Experience across recruitment, supervision and leading teams in customer-focused businesses.
Ongoing interest in franchise operations, hospitality concepts and property development.
A broad operational background across hospitality, retail and recruitment.
Leading the development and day-to-day direction of a newly launched café business.
Multi-unit franchise operations and leadership.
Bath Spa University
Studyhub UK · CPD Accredited
Issued August 2025 · Property Management
For business enquiries, professional connections and conversations around hospitality, franchise operations or property development.